At Goldencity Hotel, we take the protection of your personal data seriously. We collect and process personal information in accordance with the EU General Data Protection Regulation (GDPR). This means that your data is handled with the utmost care, and your privacy and rights are respected.

Data We Collect: We collect and process data such as your name, contact details, payment information, and, when required, identification documents. This information is used for reservation and check-in processes, billing, and ensuring the quality of your stay.

How We Use Your Data: We use your data to provide you with our hotel services, such as making reservations, managing your stay, and addressing any requests or concerns you may have during your visit.

Data Security: We have implemented technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, and destruction. Your data is securely stored and accessible only to authorized personnel.

Data Retention: We retain your data for as long as necessary for the purposes for which it was collected and to comply with legal obligations.

Your Rights: Under the GDPR, you have the right to access, correct, or delete your personal data. You also have the right to object to or restrict its processing, and the right to data portability.

Contact Us: If you have any questions or concerns about how your data is processed or wish to exercise your rights under GDPR, please contact our Data Protection Officer at info@goldencityhotelltd.com.

Your trust is important to us, and we are committed to ensuring that your data is handled with the utmost respect for your privacy and security.