Hotel Terms and Services Policy
1. Check-In and Check-Out:
- Check-in and check-out time is 12:00 Noon.
- Early check-in or late check-out requests are subject to room availability and may incur an additional fee.
2. Reservations and Payment:
- All reservations require a valid credit card for guarantee.
- Full payment is required at check-in.
- We accept major credit cards and cash.
- Prices are subject to applicable taxes and fees.
3. Cancellation and No-Show:
- Cancellations must be made 72 hours before the scheduled arrival date to avoid a cancellation fee.
- No-shows will be charged for the first night of the reservation.
4. Children and Extra Guests:
- Children under 18 years stay for free in their parent's room when using existing bedding.
- Extra guests may incur additional charges.
5. Smoking and Pets:
- Our hotel is non-smoking. A cleaning fee will be assessed for smoking in rooms.
- Pets are not allowed in the hotel. Service animals are exempt.
6. Noise and Behavior:
- Quiet hours are between 10:00 PM and 7:00 AM.
- Any disruptive behavior that affects the comfort and safety of other guests may result in eviction without a refund.
7. Loss or Damage:
- The hotel is not responsible for lost, stolen, or damaged items. In-room safes are provided for your convenience.
8. Liability:
- The hotel is not responsible for accidents, injuries, or illness that occur during your stay. Use all amenities at your own risk.
9. Privacy and Data Collection:
- We collect personal information for reservation and check-in purposes only. We respect your privacy and do not share your data with third parties.
10. Housekeeping and Room Access:
- Daily housekeeping is provided. Staff may enter your room for maintenance, cleaning, or security purposes.
11. Amenities:
- Any damaged or missing amenities or equipment will be charged to your account.
12. Emergency Procedures:
- Familiarize yourself with the hotel's emergency procedures, including fire exits and assembly points.
13. Changes to Policies:
- The hotel reserves the right to change these policies without prior notice.
By making a reservation and staying at our hotel, you acknowledge and agree to abide by these terms and services. Please contact our front desk if you have any questions or require further clarification.
We look forward to providing you with a pleasant and comfortable stay.